TalkDesk Reviews in June 2025: User Ratings, Pros & Cons

"Experience the exceptional practicality and user-friendliness of Talkdesk"

What do you like best about Talkdesk? I appreciate how Talkdesk offers a variety of features that make customer communication easier, faster, and more efficient. The caller ID feature helps us instantly recognize customers as soon as they call in; the detailed call history allows for quick lookup or review; flexible plans give our service levels plenty of flexibility to adapt to changes en route; viewing incoming queues keeps everyone organized by providing an objective visual cue about ...

"Not what I expected"

What do you like best about Talkdesk? Talkdesk had allowed for seamless queue creations for multiple work projects in addition to seamless communication to off-site departments.

"A Sky full of wonderful moments with Talkdesk"

What do you like best about Talkdesk? I am highly impressed with Talkdesk's customer service. Whenever I encountered an issue and interacted with a team member at Talkdesk, they responded quickly, solved problems professionally yet intuitively, and ensured the experience was straightforward overall! This is my favorite due to its intelligently designed features, like the call handling integration into Salesforce, preventing calls from getting dropped or interrupted unexpectedly. Moreover, ...

"Talkdesk - A hassle free calling experience"

What do you like best about Talkdesk? The calling feature and the easy to use feature specially while making calls and sending voice mail was amazing experience

"Talkdesk - A hassle free calling experience"

What do you like best about Talkdesk? The calling feature and the easy to use feature specially while making calls and sending voice mail was amazing experience

"Unlock the power of excellent customer service with Talkdesk Online"

What do you like best about Talkdesk? I was drawn to Talkdesk immediately due to its simplicity and intuitive user interface. Features are easily accessible, and the audio quality is outstanding. If I had caller information stored in a database, everything immediately came up on incoming calls - making communication even more straightforward. With voicemails available and analytics for real-time reporting, there couldn't have been a more straightforward solution! Transferring callers or ...

"Making the most of Talkdesk"

What do you like best about Talkdesk? I love Talkdesk for its ease of use and ease of use for employees. With no extra technology, software, or training required, this cutting-edge call center response is perfect for modern businesses. Furthermore, its secure hosting provided by Amazon Web Services means you will not have any pesky platform issues arise while using it. Transferring a call to another employee or an external number could not be simpler; all you need is dependable headphones! ...

"Discussing the Advantages of Talkdesk"

What do you like best about Talkdesk? I appreciate the relationship between devices that Talkdesk offers, making it easy to use for all companies. The convenience of modifying someone's status remotely is a great benefit in case there are disconnections or emergencies. I like how its dashboard provides visibility into each agent's activity and performance by showing us who's online, answered calls made, calls on hold, and their wait times - it displays an indispensable level of detail, ...

"User Friendly"

What do you like best about Talkdesk? Talkdesk is easy to use as compared to comparative software it makes it easy to make calls to client What do you dislike about Talkdesk?

"An efficient and useful software"

What do you like best about Talkdesk? I appreciate the ease of use that Talkdesk offers for daily work tasks. It facilitates open dialogue between coworkers about breaks, lunches, and preparation periods while eliminating the need to toggle between email, chat, and phone applications. This program can be employed as a widget or browser extension, giving a level of adaptability that many users can find valuable. Aside from these features, Talkdesk makes managing tasks an effortless endeavor.