TalkDesk Reviews in June 2025: User Ratings, Pros & Cons

"The wonder of working with Talkdesk every day"

What do you like best about Talkdesk? I love that Talkdesk allows team members from all over the country to stay connected despite working remotely. Its user interface is straightforward for anybody in the company to learn--plus, they keep introducing new features often! Furthermore, due to their helpful customer service reps providing us with quarterly business reviews and regular updates on other solutions, we know exactly how far ahead they're pushing boundaries within this industry ...

"Simplifying call center functionality with Talkdesk - A trustworthy solution."

What do you like best about Talkdesk? Since switching to Talkdesk from our former provider, we have been delighted with the results. Using TalkDesk has proved decisively beneficial for us, and we are happy about it! We particularly value our dedicated implementation partners and their in-depth knowledge of what Talkdesk is capable of; likewise, they provide excellent customer service. In addition, the platform's user interface is simple yet powerful – already offering a wealth of reports ...

"Connect with customers Easily using Talkdesk"

What do you like best about Talkdesk? I appreciate Talkdesk for its well-thought-out design and convenience. Its ability to store all communication logs in one place and an easy-to-use user interface make it ideal for customer service departments of any size – from solo entrepreneurs to large enterprises. Furthermore, the IVR generator that comes along is highly customizable and helps streamline call production and create stunning charts or statistics about your calls like no other system ...

"The Benefits of Implementing Talkdesk for cost-efficiency and efficiency"

What do you like best about Talkdesk? We love how Talkdesk provides rapid, seamless communication between our offices in different cities and warms up quickly. The intuitiveness of the user interface makes training new employees a breeze. What's more impressive is that it constantly receives updates with innovative features to enhance its performance - which we take full advantage of! Our team highly values having a dedicated Customer Success Manager for guidance, plus yearly check-ins to ...

"The unbeatable power of Talkdesk"

What do you like best about Talkdesk? I appreciate the versatility of Talkdesk and its ability to offer a comprehensive customer service experience. The combination of voice-based activities and automated responses gives customers an effortless, omnichannel support opportunity, allowing me to know I'm providing them with the utmost care possible. What I like most about TalkDesk is its intuitive interface; all our agents can easily use it, regardless of whether they're new hires or senior ...

"Using Talkdesk – A simple, effective solution for Your needs"

What do you like best about Talkdesk? We love Talkdesk's ease of integration with some of our company's other systems, including Salesforce. Setting up agents to start making calls is simple, even without an interconnection, making it even more user-friendly in terms of accessibility. Besides this helpful feature, we also value their excellent customer service; whenever there were any minor issues or concerns, they quickly responded to us and gave excellent advice on how best to resolve ...

"Experience fantastic service with Talkdesk!"

What do you like best about Talkdesk? I appreciate the simplicity and effectiveness of Talkdesk. Its user-friendly interface, seamless Zendesk integration, ability to troubleshoot independently and capacity for monitoring staff performance make it a top choice among contact center software programs I have used thus far. Clear communication is also rarely warranted, which always signals positive quality service from any organization's perspective.

"Zendesk is a better product."

What do you like best about Talkdesk? Talkdesk has cool reporting functions and studio, while hard to use, gives a lot of flexibility in call flow. CsM Nay Collins is great.

"Zendesk is a better product."

What do you like best about Talkdesk? Talkdesk has cool reporting functions and studio, while hard to use, gives a lot of flexibility in call flow. CsM Nay Collins is great.

"Talkdesk is a Great Product but, Management and Customer Relations needs work"

What do you like best about Talkdesk? The functionality and integration of the product is good it meets our technical support needs and has a wide variety of integration aspects that make it worthwhile to deploy and use.