TalkDesk Reviews in June 2025: User Ratings, Pros & Cons

"Great app & connectivity"

What do you like best about Talkdesk? I like the design of the app & also the ring tone. What do you dislike about Talkdesk?

"Talkdesk: An amazing journey"

What do you like best about Talkdesk? After a year of using TalkDesk, I have recognized its value beyond comparison. Its intuitive user interfaces, with instant access to recordings and the ability to change my status while away, make this product highly desirable for anyone who wants their business operations to be streamlined. The fact that you can conduct searches through specific phone numbers or emails further adds immense ease when tracking interactions throughout the organization, ...

"Discover the benefits of Talkdesk"

What do you like best about Talkdesk? I love the comprehensive features that Talkdesk offers, from its portability and usability to personalization settings which allow me to mark myself absent or on break. Viewing information such as name, business organization, phone number, and email address before picking up a call is extremely helpful when dealing with challenging requests! It also provides a valuable diary of phone calls and audio recordings, so I can listen back if I miss any crucial ...

"talkdesk"

What do you like best about Talkdesk? its a best communication app , userfriendly, easy to communicate ,very easy to handle , easy to call, good application,Calls.

"Excellent connectivity for International calls"

What do you like best about Talkdesk? Talkdesk is good with easy connectivity and the recordings of the call clarity are very clear and suitable for business and quality purposes. I have mainly used it for international calls, I didn't face any issues with that. The voicemail sent by us if the user is busy or not available was also apparent.

"Effective call center"

What do you like best about Talkdesk? We appreciate Talkdesk's overall reliability and the app's accessibility from anywhere (unlike our traditional phone system). As an admin, I like the ability to create and test new versions of our call flow and functions in Studio rather than altering the current config. It's also easy to pull up call recordings if needed.

"Deceptive sales tactics and no accountability"

What do you like best about Talkdesk? TalkDesk has an intuitive user interface with a decent API for custom integrations. They also have very robust reporting and agent-monitoring capabilities compared to some of the other vendors I spoke to.

"Deceptive sales tactics and no accountability"

What do you like best about Talkdesk? TalkDesk has an intuitive user interface with a decent API for custom integrations. They also have very robust reporting and agent-monitoring capabilities compared to some of the other vendors I spoke to.

"Simple, yet extraordinarily effective."

What do you like best about Talkdesk? What I like best about Talkdesk is its uncomplicated user interface, whether I'm using the web version or a local installation—learning how to utilize the TalkDesk platform requires minimal effort. This stage was user-friendly, and the revealing was excellent—this is coming from someone who has never used consider focus before. One of my favorite features is the ability to explore freely. Others' comprehension improves rapidly and visibly as a result of ...

"Talkdesk is my highest recommendation."

What do you like best about Talkdesk? I like how simple and easy it is to use Talkdesk. It only took me 30 seconds to set up a new phone number, and there were no issues with it immediately beginning to work. I also love the analytics dashboard because it's so extensive and provides us with information from the previous several days and what's going on currently. With Talkdesk, I can quickly check my current status and see how much time I've spent in each situation. This is excellent for ...