TalkDesk Reviews in June 2025: User Ratings, Pros & Cons

"The finest of Taldesk yet created."

What do you like best about Talkdesk? Talkdesk is excellent because it allows us to communicate with our clients in a way that doesn't interrupt their day. I have a phone and caller ID on my computer, so I never have to worry about missing an important call again. Talkdesk always remains at the top of my screen, regardless of the other windows I have open, which is very helpful. Transferring warmly tool is also useful when relocating my clients to a new location. I can pause the chat while ...

"Talkdesk provides excellent performance from a good product."

What do you like best about Talkdesk? The most intuitive features of Talkdesk are setting up new lines and expanding. Even after researching and evaluating rival alternatives, Talkdesk is the most effective option for our organization. The best thing about Talkdesks first-tier support is that they are consistently courteous, knowledgeable, and helpful. They go above and beyond by following up on small concerns. We need them to achieve the level of success that we have now.

"Talkdesk feedback"

What do you like best about Talkdesk? The app is really good and gives a very nice customer experience in terms of clarity and connectivity. The UI is simply superb and easy to operate its display gives a professional environment.

"Talkdesk: A Quick and Simple Way to Make and Receive Calls"

What do you like best about Talkdesk? I like many features of Talkdesk that I want, but I appreciate the most how it allows me to keep track of my customers and clients. Seeing their phone numbers when a call comes in helps me remember who they are and where they're at in terms of our relationship. Additionally, being able to configure personalized states for each customer lets me know exactly how engaged they are with my business. The graphical representations of customer satisfaction data ...

"Best tool ever for calling"

What do you like best about Talkdesk? Seamless connectivity helps to record the calls. Connects the call without any interruption. The software is very easy to use and user-friendly. I would definitely recommend it to my friends and colleagues.

"Talk desk"

What do you like best about Talkdesk? Easy use and safe data doesn't leak and it is a trust worthy app also very useful to call internation clients very successful and best app amongst all apps. must try

"For Brazil, there are still some features under construction"

What do you like best about Talkdesk? There are native integrations with WFM, QA and CRM platforms. We have a good support of our CSM

"Solid VoIP Offering"

What do you like best about Talkdesk? The call quality and uptime has been rather good compared to some other solutions available in this same space, the app itself is also lightweight, not causing any sort of performance issues on our devices.

"Use to be good but now overpriced with poor support"

What do you like best about Talkdesk? I really like the user interface and the user experience. It's a nice unified platform for the end users. I also like the studio flows they're easy to use and easy to train admins on how to use. The integration with salesforce is also pretty easy to set up and use. The account reps use to be great but over the years as we've gotten different ones they've been getting worse and worse.

"Onboarding was very easy and application has been easy to use"

What do you like best about Talkdesk? Features, ease of set up. Functionality and ease of use. What do you dislike about Talkdesk?