9.8
Spot Score
Empower your team, elevate your customer support.
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TalkDesk offers custom pricing plan
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Showing 21-30 out of 2962
AU
Anonymous User
11/16/23
"Customer Service"
What do you like best about Talkdesk? Easy to learn Audio qulaity is good, reliable
TE
tom e
11/15/23
"Talkdesk for a small to medium call centre"
What do you like best about Talkdesk? IVR Studio is very easy to use and business-friendly for basic functionality, platform is stable with very little down time. Has some great features that have the ability to do a lot but you need the right resources internally to make it happen. A specialist would get a lot out of the system.
AB
Amanda B
11/15/23
"talkdesk review"
What do you like best about Talkdesk? ease of use, very easy to contact support What do you dislike about Talkdesk?
VH
Vítor Hugo P
11/15/23
"Powerfull Tool"
What do you like best about Talkdesk? Amazed with talkdesk possibilities for my team, right after the deployment had discovered a lot of new features wich were not even mentioned in the business case! It's the most user friendly contact center software i ever used both in agent and management team view.
AU
Anonymous User
11/15/23
"Solid tool for our 300+ team"
What do you like best about Talkdesk? Configured nicely with Zendesk, I like our CSM and AE, relatively user friendly What do you dislike about Talkdesk?
SE
Schuyler E
11/14/23
"Talkdesk Review"
What do you like best about Talkdesk? I do like the ability to use TD on my phone or my computer. I like having the assign VM feature and the transcription helps when it can.
CT
Christian T
11/14/23
"Talkdesk has always been flexible to assist us with our growing business needs."
What do you like best about Talkdesk? Their suite of features that we can choose from . What do you dislike about Talkdesk?
JG
Jenna G
11/14/23
"Talkdesk grew with me as my team grew!"
What do you like best about Talkdesk? Ease of reporting, live monitoring, studioflows - covers my company's emergency line needs 7 days a week! What do you dislike about Talkdesk?
AU
Anonymous User
11/14/23
"Powerful, but sometimes a pain"
What do you like best about Talkdesk? Most of the management (call routing, reporting, admin settings) are all easy to use. Call Trees are powerful and useful.
JR
Jaimi R
11/10/23
"Over complicated, glitchy"
What do you like best about Talkdesk? The phone operating system is great, very organized. We use it for all of our daily customer interactions. What do you dislike about Talkdesk?
