TestRail Reviews in June 2025: User Ratings, Pros & Cons

Very Structured and Organized Tool for Testing based on V-model

What do you like best? + Structure is very good and user-friendly for good users + Flexibility is very good and user-friendly for good users + V-model testing is very good and user-friendly for confident users + Reporting / Reference to Jira helps a lot on implementig and debugging the system + Creating test plans to manage the complexity of the test. + Structure is very good and user-friendly for good users + Flexibility is very good and user-friendly for good users + ...

TestRail BestRail!

What do you like best? The easy to use reporting system. It allows for easy EOD and EOW meetings and status updates to upper management. Also having the ability to set up select test runs provides for a more micro-testing aspect of our complex system. Its absolutely phenomenal. What do you dislike? The flow is not the easiest to follow when It comes to navigating in between the tabs. Recommendations to others considering the product: Honestly, It has been a saving grace for our ...

QA essential tool.

What do you like best? A clean and simple user interface. It allows you to create a focal point for a Quality assurance / Testing factory team. It allows complete automation of the entire testing process from design to actual test. The reports and statistical data are really useful for understanding the progress of the various sessions, what there is to improve, the time taken. What do you dislike? cloud version some time have have some connection issue. Recommendations to others ...

Very user friendly

What do you like best? Love that it is easy to organize and simple for people who don't use it everyday to use. Progress during a test run is easy to see What do you dislike? permission. would like to be able to create a user and easily block them from all project instead of having to access EVERY project and change the individuals access What problems are you solving with the product? What benefits have you realized? n/a

Easy to track and assign test case

What do you like best? The features that allow us to create and assign and track the testing scenarios What do you dislike? Its difficult to copy test scenarios and connect epics What problems are you solving with the product? What benefits have you realized? Manually tracking test cases in google sheets or in excel,Access to any one . Benefits - compliant now more than ever . good visibility to all concerned stake holders . Tracking and resolving bugs

Great Test Management Tool

What do you like best? I love the robustness of the tool. It allows for granular reporting, seemingly limitless customisations and intuitive UI! What do you dislike? There's 1 annoying bug when you're editing a test case that's been added to a Test Run, then upon saving your updates, you're removed from the Test Run and left-back in the Suite in which the Test Case is situated. What problems are you solving with the product? What benefits have you realized? We've used TestRail ...

Sleek and Easy to use

What do you like best? - Easy to use - API support to create TCs, suites - User friendly - Sleek What do you dislike? - Configuration/Administration is bit inefficient What problems are you solving with the product? What benefits have you realized? - Easy to maintain your Test cases/suites - Helps to link Test defect, Story and test results all at one place

Good tool for managing test cases

What do you like best? - It is very Easy to setup. - It has Clean UI. - It is very easy to learn. - It can be easily integrated with with other tools like Jira, Pivotal etc. - It can be easily customized according to the needs of different teams across the company. - It generates reports which are great. - it also has Mass edits feature. - It is inexpensive. What do you dislike? Creation of test case is kind of lengthy process, would have been better if there was a ...

Awesome testrail

What do you like best? How easily one can create test plans, milestones and manage test cases. What do you dislike? All the tests cases folders should show. Recommendations to others considering the product: Great tool every team should use. What problems are you solving with the product? What benefits have you realized? We were using zapher before but after moving to test rail everything so easy to do, reporting is great.

Very effective for what I need

What do you like best? I like that I can simply export all of my test cases. What do you dislike? Sometimes organizing the test folders and cases gets a bit hectic. Recommendations to others considering the product: Not that I can think of! What problems are you solving with the product? What benefits have you realized? One benefit is when working across teams in the same area other people can add to your test cases and view the ones you created.