Userback Reviews in June 2025: User Ratings, Pros & Cons

"Userback is awesome"

What do you like best about Userback? I love everything about userback. I use it as a way for my customers to provide feedback and it works flawlessly. What do you dislike about Userback? Nothing, the software works great and does everything i need What problems is Userback solving and how is that benefiting you? I use userback to provide my clients a tool they can use to send feedback. My client love how easy it is to use

"Userback is an excellent solution for web app development"

What do you like best about Userback? Easy to integrate and very easy for users to submit their feedback What do you dislike about Userback? I don't really think there is anything to dislike. It works very well. What problems is Userback solving and how is that benefiting you? We develop web apps so use Userback on the apps during their development to get feedback, suggestions, bugs, etc.

"Best tool for Web Design feedback"

What do you like best about Userback? Easy to use for us but especially for clients! It makes web design feedback so easy. What do you dislike about Userback? Nothing! Hard to believe but so far, the tool provides us with what we need. What problems is Userback solving and how is that benefiting you? Get feedback from clients on all of our web design projects using emails, attachments, phone calls... all accessible in one place.

"solid"

What do you like best about Userback? I have been using Userback for over 2 years and it's the best tool ever for my web development business. Easy to hook up clients and get feedback on the pages while I implement them. Saved me a ton of time and the clients love it! What do you dislike about Userback? nothing really, performs as it should! I don't have any dislikes Recommendations to others considering Userback: Get on board! What problems is Userback solving and how is that benefiting ...

"Legedary app from a legendary team"

What do you like best about Userback? The UI is so simple for us and our clients. It is superfast and clients appreciate the multiple options they have for providing feedback. The upload feature is very useful and the integrations are great. Our team able to then push feedback to our project management tool. What do you dislike about Userback? Nothing now, the app has improved alot since launch. What problems is Userback solving and how is that benefiting you? Streamlining feedback from our ...

"A must have tool for creative client work"

What do you like best about Userback? Userback makes the feedback process on creative client work so much more smooth and quick. I could never go back to our old process of emailing back and forth! What do you dislike about Userback? If we're working on a live site, we have to use screenshots otherwise the widget would show to all users. It's not a massive negative, however, it would be great if they could only show the widget to certain users. What problems is Userback solving and how is ...

"Userback is an excellent solution for web app development"

What do you like best about Userback? Easy to integrate and very easy for users to submit their feedback What do you dislike about Userback? I don't really think there is anything to dislike. It works very well. What problems is Userback solving and how is that benefiting you? We develop web apps so use Userback on the apps during their development to get feedback, suggestions, bugs, etc.

"Excellent feedback tool"

What do you like best about Userback? Userback is super easy to use and has saved my team valuable time. What do you dislike about Userback? Can't think of anything I dislike about Userback. Recommendations to others considering Userback: I highly recommend giving Userback a try. What problems is Userback solving and how is that benefiting you? Userback allows us to collaborate with clients on their new website during the review phase.

"Get clients feedback like a PRO"

What do you like best about Userback? The easiness for clients to let the comments anywhere and the connection, all the comments later go to a kanban boar. Really nice and useful. What do you dislike about Userback? Need to customize each widget separately Recommendations to others considering Userback: Userback can save tons of time and emails and make your business look very professional. What problems is Userback solving and how is that benefiting you? Communication with clients, when we ...

"The one and only"

What do you like best about Userback? This speed up the feedback process between clients and teams. its a lot way better than using mails What do you dislike about Userback? Theres nothing i may dislike, userback has been improving constantly since the first month i started using it What problems is Userback solving and how is that benefiting you? All feedback from a client are listed in their specific project dashboard, also the client can attach a screenshot, with a text indicator that ...