Userback Reviews in June 2025: User Ratings, Pros & Cons

"I Didn't Know Feedback Could Be So Easy"

What do you like best about Userback? How easy and intuitive it is use. The dashboard where the reviews are collected. How easy it is to setup and use. How fast my clients have learned how to use it. The dashboard where the feedback is collected. I pretty much love everything about it. What do you dislike about Userback? Having to login to UserBack to change the default project for the chrome extension. Recommendations to others considering Userback: Get it, it will change your life. Since ...

"Great Feedback Tool, the Agency & Client best friend!"

What do you like best about Userback? It's a time saver for me collecting feedback with clients and avoiding unnecessary back and forth on projects. **The setup is really easy **The interface is extremely clean and efficient to organize this process and for switching between clients. **The installation on production websites is straightforward via javascript code or even easier with their Wordpress plugin. **The annotation feature works really well and clients love it, no particular ...

"Essential tool for client feedback and approvals."

What do you like best about Userback? Not only can I get design approvals and QA feedback with ease, I can immediately assign one of my team members to a task so it can be fixed right away. What do you dislike about Userback? I haven't found anything I dislike yet. Userback is exactly what I needed for my business. What problems is Userback solving and how is that benefiting you? Having an easy way for our clients to provide feedback and approve their website designs without the need to ...

"Absolutely perfect! It makes my life so much easier!!!"

What do you like best about Userback? It's very easy to use, especially for my web design customers. What do you dislike about Userback? Nothing, it's simply perfect for everything I need. What problems is Userback solving and how is that benefiting you? Website design feedback, before UserBack it was a pain to get changes from clients via email. Now I literally just use UserBack every time saving me loads of time.

"Userback Streamlines Website Review + Maintenance Processes Beautifully"

What do you like best about Userback? Here's what I love: *easy to set up specific projects so all info stays united under that project *easy to add other team members who need to be involved, communicate, and manage process cycle *easy to add clients to their projects *helps make it clear to all involved (as long as they are all following the outlined process well) in the loop on what needs to be addressed, why, who will/did do the task *the feedback button can be moved around the site to ...

"Excelent"

What do you like best about Userback? Easy to manage collecting and measure feedback What do you dislike about Userback? Nothing because everything is easy to manage Recommendations to others considering Userback: I recommend to use Userback because is an easy way to manage feedback designs. What problems is Userback solving and how is that benefiting you? Managing design feedback and user research

"One of the most useful tools I have"

What do you like best about Userback? It gives my visitors confidence and lets my team help with issues. The fact that it is graphic rather than just more words makes it really interactive and increases engagement. What do you dislike about Userback? Can't think of it anything that I dislike. Some improvements to features would be welcome. Recommendations to others considering Userback: There are really many more uses for Userback especially as they continually add features. Encourage ...

"Great features and easy to use"

What do you like best about Userback? There are a lot of things I like about Userback, but here are the top ones: - Can customize the widget that displays - Users don't have to log in/create an account to leave feedback - I can upload designs and get feedback on those, too (although users do have to create an account for that) What do you dislike about Userback? There isn't much I dislike, but I would love to see an integration with Google Sheets (without having to use Zapier). Also I had a ...

"Efficiency Booster: That’s UserBack"

What do you like best about Userback? We don’t enjoy UserBack, we love it. The simplicity of the UI, the ability to provide and receive feedback on the go, the seamless allocation of tasks and responses, and that’s some of it. As an agency owner, I attest to the efficiency enhancements it’s brought to my business, team and clients and that = time which is worth more than money. What do you dislike about Userback? It took us a little while to get going, which could have been mitigated with ...

"Feedback Has Never Been Easier"

What do you like best about Userback? Userback is great for collaborating with web design clients. It is so easy to setup and install and clients find it easy! What do you dislike about Userback? There’s not much NOT to like about Userback, but I do wish there was a kind of built-in task management system in a kanban format so that I can easily manage feedback as tasks. What problems is Userback solving and how is that benefiting you? Getting feedback in a visual format from clients and ...