Vtiger Reviews in June 2025: User Ratings, Pros & Cons

Great CRM Platform

What do you like best? What I liked best about V-Tiger is the fact that there are stages on each job. For example, having an opportunity helped a ton with the project tracking process. What do you dislike? I disliked the fact that it didn't sync with QB. Recommendations to others considering the product The switch is worth it. What business problems are you solving with the product? What benefits have you realized? We're solving the problem of efficiently tracking these jobs from ...

Excellent CRM

What do you like best? The workflows and API's the best. Being able to setup automated tasks and procedures are a god-send. They are intelligent and save a lot of time. What do you dislike? There is nothing I dislike with this CRM. It is fully featured and does everything that is needed, from the lightest of tasks to the heaviest. The only thing I dislike would be my own lack of time to discover all the possibilities with this CRM. Recommendations to others considering the product I ...

Used vTiger for years and highly recommend

What do you like best? The complete CRM package that vTiger provides, from document management to invoicing to sales leads management is awesome. A great product for business. What do you dislike? Some of the navigation is a bit difficult but overall not bad. Recommendations to others considering the product vTiger should come as a highly recommended product to use for business CRM purposes. What business problems are you solving with the product? What benefits have you realized? ...

Solid CRM platform

What do you like best? User friendly, good dashboard, versatile data housing, nice apps plus CRM What do you dislike? Reporting configuration could use easier user config. What business problems are you solving with the product? What benefits have you realized? Multi user access, client tracking and clean contact records.

VTiger for small print and embroidery shop

What do you like best? What I like best is its flexibility and simple use at the end user level. Once the program is set-up, I can use drop down menus to create quotes, orders, POs and invoices quickly. What do you dislike? I wish it was more mobile friendly so I can easily create quotes on my phone and tablet and convert to PDF to e-mail the client for approval. It works great on my laptop, but doesn't convert smoothly to my mobil devices. If I could input new companies, contacts and ...

Vtiger meets all our needs

What do you like best? I find Vtiger intuitive and easy to use. Possible to customize and Vtiger support team is quite prompt helpful towards issues we face. We have been able to do some amount of customization based on our business needs. What do you dislike? One challenge we faced was dumping all our marketing contact database and then keeping it separate from lead and opportunity contacts Recommendations to others considering the product Vtiger is good product. Easy to use and ...

Most Underrated CRM

What do you like best? The best thing about this CRM, besides it being a mature product with years of daily improvement, is the dedication of the support team. We used to use a competitor CRM, in fact the biggest CRM out there, and they pale in comparison to VTiger in all aspects. You'd spend an arm and a leg on a monthly basis before you can even get close to what VTiger offers. The bottomline is VTiger has all the features that you'll need out of the box. If there is any customization ...

Like a fine wine, vTiger just get's better each year!

What do you like best? If you need to do it, vTiger has the option. This CRM has been improved to address the needs of many industries. We use vTiger for research and sales and marketing. What do you dislike? My only complaint is that I sometimes need to ask the very polite support staff to "say it again" due to the accent from India. I have never had a single time when I could not get my question answered and they all speak English very well. They just are incredibly smart and talk ...

Extremely satisfying

What do you like best? Customer Support New upgrades Customization What do you dislike? some minor issues taking long time to resolve. but still we get customer support whenever needed so its not really inconvenient. What business problems are you solving with the product? What benefits have you realized? Everything related to storing data in one place and communicating with customers in a better formulated time-frame. Benefits: no customer email missed after we started ...

powerful tool in sales process

What do you like best? All customer data is in one platform.different steps in sales process are in one platform in terms of different tools.Anyone can access the related information.workflow.We can generate reports as per our requirement.Activity reminders.Email campaigns. What do you dislike? limitation while exporting quotation data in excel.we can not send emails to two peoples.In mobile app there are some limitations. Recommendations to others considering the product easy to ...