Vtiger Reviews in June 2025: User Ratings, Pros & Cons

A bit disappointed, frustrated with the features

What do you like best? Scanning business cards, but even that has issues. What do you dislike? Checking-in function doesn’t work well and I’ve had multiple issues with it. The finding GPS function is difficult to work with. What business problems are you solving with the product? What benefits have you realized? Scanning business cards, it is great added feature, but again I have issues using it. And it doesn’t separate the name that’s annoying, sometimes gets the address off too.

User friendly, feature rich and cloud friendly CRM

What do you like best? An exhaustive number of features ranging from basic CRM requirements to electronic document signatures What do you dislike? Inability to customize some native features What business problems are you solving with the product? What benefits have you realized? Customer care, status of sales pipelines and project management

Great system

What do you like best? I like that I can track everything about my clients from emails to contact info to different jobs in chronological order. I also like that those accounts are all separate and they are all able to be linked and unlinked from one opportunity or contact to another. Also, as sales people we switch accounts often and to have the ease to pick up right where the other person left off is perfect. What do you dislike? I dislike the number of tabs and modules. There has ...

Good, Flexible CRM for Good Price

What do you like best? We are able to accomplish everything we need for managing customer interactions through vTiger. This includes our sales, support, and email marketing. The flexibility of the program to add new data fields and modules has been very useful to make the tool fit our business needs and to evolve the program over time. We extensively use workflows to make sure related records stay up to date. When bugs or issues have been reported, vTiger support has been helpful ...

Adaptive to the department's needs

What do you like best? Design and flexibility. There are many options that, once adapted to the team's needs, can save alot of time; from general overview of the sales status to directly sending price offers to customers, generating custom reports. it's all great What do you dislike? so far, it's been great. maybe the internal communication tool could use some ...enhancement; it's great but not as atractive as the rest of the platform. Recommendations to others considering the ...

Vtiger is productivity

What do you like best? All the option of communication email, text, app. What do you dislike? Is heavy and slow sometimes.and too much tabs for create a case What business problems are you solving with the product? What benefits have you realized? Comunication with the tech squad and documentation of every case

Flexible and complete CRM

What do you like best? Ease of use and clear navigation in customer files and related elements. Access to relevant information is fast and obvious. Sorting of the data within tabs is also a great way to look for clear information and get an overview perspective. What do you dislike? The only issue is how complex it is to clear alerts and messages (notice. Disabling this functionality should be easier for users (not admin. Recommendations to others considering the product You need to ...

Flexible, full featured CRM

What do you like best? Modules and fields that can be customised to suit business needs as they grow and change. What do you dislike? Would like more 3rd party app integrations Recommendations to others considering the product Definitely would recommend. Cost effective and full featured CRM What business problems are you solving with the product? What benefits have you realized? End to end sales, service, marketing processes

Best Integrated CRM System

What do you like best? One of the best integrated systems around. Plus the fact that they are always developing new avenues for integrations give business's a much more seamless and flexible solution. What do you dislike? Flexibility to create two warehouses under one profile What business problems are you solving with the product? What benefits have you realized? Sales; warehousing and general leads pulled in from our website.

Vtiger Review

What do you like best? I like the groupings you can do with different information. What do you dislike? When in a contact employ and clicking on a branch it doesn't take you to the full branch info. Recommendations to others considering the product Great product would definitely recommend makes life much easier. What business problems are you solving with the product? What benefits have you realized? Help get information out faster to clients.