Vtiger Reviews in June 2025: User Ratings, Pros & Cons

Vtiger Review

What do you like best? The good organization and capabilities, basiccally I can make a good organization on everything related to my customers, and have a good tracking on them. You can customize the fields that you need, adding new fields, and configuring them to be able to be shown in the report that you can make later in the reporting section. The reporting section althoug is a bit confusing at first, once you get the handle of it, is a great tool to manage your departments and plenty ...

Ease of Customization and Integration

What do you like best? Vtiger is truly an all-in-one system that gives us a platform to create a space for the many different back end sectors of our company and seamlessly connect them for optimal efficiency. We like that Vtiger is highly customizable, allowing us to tailor its functions to match our unique business functions. What do you dislike? I seldom find an issue with Vtiger that the great customer service team cannot fix in a timely manner, but I have come across certain ...

Vtiger organize our company

What do you like best? I use it for all the organization of the company, since a client need a quote, then we use the next part to crete a sales order, register the equipments, instruments that our storage has, it is incredible, its very funcional, We can organize all wit Vtiger. Vtiger is very helpful for us because ir organize all the differents areas of the compane, for example, sales, support after sales, logistics. We have documents ordered in the cloud for example. If a seller ...

Best CRM I have ever used.

What do you like best? The platform is so versatile and smart, you can do anything you want. You can create workflows that will do the job of two employees and keep everything on track. They thought of everything. Everything is in one place. Support, Sales Advertisement Emails What do you dislike? Support could be a little more better. Having said that, I would give your support staff 9/10 Recommendations to others considering the product: Set it up ...

Great All In One Platform

What do you like best? I like that everything is under the one platform. What do you dislike? That it can be hard to use to start with for people that are not computer literate. Recommendations to others considering the product: Great CRM to keep everyone up to date and accessible in one area. What problems are you solving with the product? What benefits have you realized? We use this CRM for all our quotes, contracts, sales, audits, equipment the list just goes on.

Amazing CRM which is user friendly and easy to use

What do you like best? There are different modules which is a good factor to keep information separately. Even documents can be saved for clients database. All my team can work together and no lag in the system apart from the daily 1 hour required to upgrade the system. What do you dislike? Nothing as of now as it is good to use for us. Only glitch is the 1 hour backup time required to save the record everyday which results in the software to hang. The sla clock features sometimes ...

Brilliant Service - Runs my business and my ticket logging system for our support perfectly!

What do you like best? The ticket logging system and the work flows works well for our support centre - We are also able to combine all aspects of our business together - Sales, Support, Dispatch, Operations ETC What do you dislike? The system can be quite slow at time - IE: Cases take a while to load, changing status etc. Recommendations to others considering the product: Quicker responses would make life easier - Able to change status or open cases quicker What ...

Excellet tool, Great value cost

What do you like best? Dynamic, friendly, personalized, gather all the information you need of your customers. You can have all in one place. The technical support is amazing. Ideal for marketing and measuring customer satisfaction, managing the pipeline, customer segmentation. This is an online tool so anyone in the company can access no matter where you are, What do you dislike? There is nothing to say about this tool, apart that has all you need for your company ...

VTiger Easy CRM, the ultimate cloud solution

What do you like best? VTiger has become the corporate CRM, easy to use already in the first use. You can access from anywhere, it is cloud based. We appreciate the possibility to customize the product according to our needs directly via the web without having specific programming or other knowledge. Reporting is great especially when you can build your own custom metrics to report on. There is also an app that allows you to solve various problems in cases where a network ...

Vtiger and it's use for tracking out customers by cases

What do you like best? I like how seemingly it is to use. Assets are linked to organizations and the organizations linked to individuals. If I have 1 or 3 it's possible to find everything else. What do you dislike? There's some bugs we've tried sorting out such as clicking on a link on our emails and if not sending you directly to it if you're not logged in. Other than minor bugs that slow us down the service is great. Recommendations to others considering the product: Give ...