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9.3

Spot Score

Vtiger - CRM Software

Vtiger Reviews in June 2025: User Ratings, Pros & Cons

Empower your team to close more sales.

4.3

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Starts from $12/user/month when yearly, also offers free forever plan

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Vtiger Reviews & Ratings

4.3

Very Good

Based on 705 ratings & 399 reviews

Rating Distribution

Excellent

(279)

Very Good

(93)

Good

(16)

Poor

(5)

Terible

(6)

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Showing 61-70 out of 399

LS

Laia S

03/02/20

5 out of 5

This solution brought easiness to our company

What do you like best? What we like the best is that we have all the information from all the areas of our company connected thanks to this user friendly software. From the first call to a prospect to the mailing of invoices we can register all the steps of the sales process and every member of each department can have access to that info. What do you dislike? When you start customizing the tool to your needs and preferences you get a little bit addicted to the possibilities you ...

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DK

Dawn K

03/02/20

5 out of 5

A Great Platform for business of any size wanting to reach customer satisfaction!

What do you like best? I can organize and remodel different stages of the sales cycle. It's been easy to also collaborate with other team members and clients as well. What do you dislike? Some of the navigation in finding reporting was a bit difficult at times. Some times trying to find where to put data into the system became frustrating. Recommendations to others considering the product: Other than making the site a little bit more user-friendly with nontechnical people. ...

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UI

User in Information Technology and Services

03/02/20

5 out of 5

Very good tool!

What do you like best? You have everything organized in one place. What do you dislike? The reply tool doesn't correspond with the initial comments. Recommendations to others considering the product: Very good and useful tool. What problems are you solving with the product? What benefits have you realized? We need to have all the information in just one place and accesible for everyone in the company.

JB

Javier B

03/02/20

5 out of 5

Company Integration in just one place

What do you like best? Vtiger helps the company to have a place where all important information can be integrated. From Sales to Human Resources, employees can find a variaty of tools and options to work with, so the information can be reached by all levels within the company. The fact that you can find and create templates for internal communications, options to disclose information of our employees, customers and partners, and that it can be adapted to the company's needs regarding a ...

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RR

Riley R

02/04/20

4 out of 5

CRM to the max

What do you like best? vTiger offers such an ease of use and scaleability for managing leads and customers. It is definitely ore than we expected when we took a leap of faith as to become a user. The builder's customization ability is truly impressive and we can get very detailed in module creations. The unity that vTiger provides makes managing projects so much easier - marketing, sales and tech support all together. What do you dislike? Definitely the price. Starting out ...

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UI

User in Computer Software

01/17/20

4.5 out of 5

V-Tiger CRM for all your sales needs at one place

What do you like best? In V-Tiger I liked the best part is the user-friendly platform which is very easy to understand and their customer support is very good. What do you dislike? Almost everything was good at V-tiger they should want to work more on UI/UX part and search module more accuracy needed to be improved. Recommendations to others considering the product: Vtiger is a tool which easy to use at very minimal cost which can be used by small organizations. What ...

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PM

Pratheek M

11/01/19

4 out of 5

Compact CRM Management Platform

What do you like best? I like how they let us customize the dashboard that is presented upon login. I've introduced a tailored approach to the sales funnel that I handle and it's always updated. So when my managers ask me for a report, all I have to do is download this custom funnel and present it to them. This makes me save a lot of time! What do you dislike? I don't like the user interface much - even on mobile. Recommendations to others considering the product: Compact, ...

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UI

User in Telecommunications

10/03/19

5 out of 5

vTiger is Amazing and Flexible

What do you like best? The ability to modify and create custom modules> Easy configuration to fit any business. What do you dislike? Great for CRM but the quoting module is cumbersome and not as detailed as higher level orgs would need to operate Recommendations to others considering the product: Improve quoting What problems are you solving with the product? What benefits have you realized? Improved Quality of Service for our customers

B

Bessie

10/02/19

5 out of 5

One of the top open source options available.

PROS & CONS What are the best aspects of this product? I like how flexible it can be. Customization options are available. We spotted numerous network add-ons that enabled us to customize the system itself. We didn't do much customized programming. What aspects are problematic or could work better? There's really not much to hate with the product. It's the best out there. But I'd like to have their enhanced reporting functionality included on their free version. I perfectly ...

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AI

Administrator in Environmental Services

09/20/19

2 out of 5

Middle class CRM for SMB

What do you like best? Vtiger is quite cheap when you compare with other 360 CRM. A lot of features are very easy to handle. What do you dislike? No real automation marketing features. Quite impossible to do lead nurturing. Not interoperable with other marketing solutions. What problems are you solving with the product? What benefits have you realized? Vtiger allowed us to manage our business contacts (business funnel, emailing campaigns, appointments ...)