Zendesk Sell Reviews in June 2025: User Ratings, Pros & Cons

Useful tool

What do you like best? I can have several contacts in the same company and have them related to another deals. What do you dislike? Sometimes is too slow when i need to have more than one opened. Recommendations to others considering the product * When creating employees from an opportunity, also indicate the Level of responsibility and Areas of responsibility / work as well as Name, Last Name, Work Number, Position and Email Address. * Being able to indicate with a click from a ...

Atlantis Intern

What do you like best? What I like best about Base CRM is the tagging feature + being able to write out tasks. I love being able to send bulk emails I absolutely love this product! I would definitely recommend to a friend. I like how it saves us so much time! What do you dislike? What is dislike is that there are sometimes some glitches that occur. For example--where more than 1 employee is assigned a contact/lead/deal. However I have had a great experience with the tech support ...

Easy to use CRM

What do you like best? Base is super easy to use, modern and intuitive. It has all the features you need in a CRM. The app is super slick as well. What do you dislike? While hierarchies are now available, I wish we could do more visual organizational chart mapping. We have a small number of companies that are customers, but work with a larger number of people within these companies. We also have large, recurring sales as opposed to one initial sale so the forecasting isn't quite what ...

My first crm

What do you like best? I liked the user-friendly interface in which it's easy to add shortcuts and contacts, individually and in groups. Tracking of e-mails and calls to contact profiles at the highest level. Therefore, when you check the contact, you have all the information, including the exchange letters and the date/time of your calls. I liked that you can use a 30-day free trial with a full-service version. What do you dislike? The only problems that I encountered using the ...

Good CRM okay email

What do you like best? Base is very good at CRM, I like the fact that it integrates well with google and pulls all the contact data and client data easily from my gmail. It is also very easy to visualize contacts, deals, and activity making it easier to forecast and manage. What do you dislike? The email features are lacking, wish I could create more dynamic templates, schedule delivery, run a multi-email campaign, and have auto responses. Recommendations to others considering the ...

Using CRM

What do you like best? It's easy to use, it make my work more efficient ! What i prefer is the smartlist, it's so efficient to export all my deals on excel to make stats. Base team are a very focused company that has always taken care of us. What do you dislike? In general, it's works pretty well for me . After 2 or 3 days i was really confortable to use all the functions. I don't have a lot of bad issues but I would like to have all my working process more organized. All of the ...

Practicus

What do you like best? what I like most is the practicality and intuitiveness that is the management   of the data and the large amount of data and areas that can be covered. What do you dislike? I do not like to switch between screens, between opportunities and contact data and company data. Enter so many fields and have to copy and paste continuously. Recommendations to others considering the product An interesting improvement would be more fields to leave comments and to ...

Great working tools for all of the team.

What do you like best? I can easily keep our sales team focused on the highest value leads and deals across automated account rules informed by full-funnel analytics. I like that platform and everything that comes with it. What do you dislike? Actually, I can't say that I don't like that platform. I know that it is very useful tools in our company. All of the kind of resource is working well and doesn't consist any errors. Recommendations to others considering the product With this ...

It is a useful tool to work

What do you like best? What I like most about the tool is that it allows you to connect opportunities and contacts easily. One of the things that I like the most is that now it is much easier to create groups of companies than before. Also at a glance you can see the status of all opportunities What do you dislike? What I like the least is that it only has two fields for the phone and email. I also do not like that the notes of the opportunity do not set the information above all to ...

Very good customer service

What do you like best? Their customer service is very responsive and helpful. While they cannot always resolve a problem immediately, they get back to you within a day (and typically within hours and try to be as helpful as possible. Compared to several other CRMs I've used, Base certainly seems to care a bit more. What do you dislike? Like all CRMs, there is no single one that comes without it's drawbacks. The biggest thing I dislike about Base is the lack of integration across their ...