Compare Calabrio One vs TalkDesk vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Calabrio One (163) Get Quote Get Quote	TalkDesk (2962) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open ... Read More	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	8.5/10	9.8/10
User Ratings	4.2 (219)	4.4 (3656)
	Get Quote	Get Quote

Software Demo

Demo	Calabrio One has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	6 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 219 reviews)	4.4 (based on 3656 reviews)
Rating Distribution	Excellent 98 Very Good 51 Good 12 Poor 0 Terible 2	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32
Expert's Review generated by AI	Calabrio ONE has truly transformed businesses with its powerful suite of features. Users have reported significant increases in ROI, streamlined scheduling processes, and enhanced decision-making ...Read more	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more
Pros and Cons	Automation: Empowers better business decisions, enhances ROI, and improves employee engagement. User-Friendly: Easy to use, simplifies scheduling, provides real-time updates, and helpful notifications. Data Utilization: Facilitates recordings, transcriptions, analytics, and trend identification in calls. Customizability: Tailors to workforce planning, forecasting, shift changes, and call volume analysis. Resourceful: Offers a wealth of resources like webinars, user guides, and discussions for learning and support. Learning Curve: Steep for new users, especially when accessing advanced features or customizations. Complexity: Some areas, like reporting and data presentation, may lack customization options and may be time-consuming. Marketplace Limitations: Restricted variety in additional apps and connectors, limiting advanced functionalities.	Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Easy integration with CRM systems for seamless operations. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace. Some users experienced occasional glitches and complexity in usage.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Salesforce 4.3 (31400 reviews) Slack Intercom

Customers

Customers	No Customers information available.	IBM Peloton Stitch Fix

Media and Screenshots

Screenshots	10 Screenshots	5 Screenshots
Videos	No videos available.	3 Videos

Alternatives

Alternatives	Nextiva 4.4 TalkDesk 4.4 XCALLY	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Calabrio One nor TalkDesk offers a free trial.

Calabrio One is designed for Medium Business and Small Business.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Calabrio One and TalkDesk are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Calabrio One includes Nextiva, TalkDesk, XCALLY, CallTools, uContact, Call Center Studio, TelebuHub, Truly, My Hotline and Mobcall.

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, VoxDesk and Freshdesk Contact Center (Formerly Freshcaller).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Calabrio One vs TalkDesk vs Nextiva

Calabrio One

TalkDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure