Compare Call Center Studio vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Call Center Studio (80) Get Quote Get Quote	Nextiva (6255) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More	NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More
Entry Level Pricing	Not Available	Starts from $18.95 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	8.9/10	9.6/10
User Ratings	4.7 (83)	4.4 (1473)
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Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	8 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$18.95 , Billed Yearly
Pricing Pans	Not Available	Essential (Business communication) Get Started 7-Day Free Trial right arrow icon Unlimited voice & video calling Auto-attendant & toll free numbers Show more + Professional (Business Communication) Get Started Everything in Essential, Plus Unlimited conference calls, 40 participants Unlimited video conferencing, up to 250 participants Show more + Enterprise (Business Communication) Get Started Get a Demo right arrow icon Everything in Professional, Plus Unlimited participants on voice & video conferencing Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
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User Reviews

User Ratings	4.7 (based on 83 reviews)	4.4 (based on 1473 reviews)
Rating Distribution	Excellent 80 Very Good 0 Good 0 Poor 0 Terible 0	Excellent 5081 Very Good 612 Good 151 Poor 70 Terible 341
Expert's Review generated by AI	Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more	Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more
Pros and Cons	Fast and effective technical support, providing instant solutions. Simple and user-friendly interface, easy to navigate for all users. Reliable dialer with excellent call quality, suitable for high call volumes. Cost-effective solution with comprehensive features compared to competitors. Fantastic support system with seamless onboarding process. Lack of variety in the Marketplace for additional apps and connectors. Some users find it overly simplistic, lacking in advanced customization options.	Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free. Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades. Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul. Smooth setup process and fast resolution of issues, enhancing user experience. Helpful and attentive representatives like Ed G and Fernanda who provide great assistance. Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution. Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)	No Integration information available.

Customers

Customers	Vodafone Fedex Volvo	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	6 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Nextiva 4.4 Zendesk Talk 4.3 TalkDesk 4.4	uContact 4.9 Call Center Studio 4.7 OmniOMS Customer Communication Management Suite

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Call Center Studio and Nextiva offer a Free Trial.

Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

Nextiva is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Nextiva begins at $18.95/User/Month when Billed Yearly, while pricing details for Call Center Studio are unavailable.

Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to Nextiva includes uContact, Call Center Studio and OmniOMS Customer Communication Management Suite.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Call Center Studio vs Nextiva

Call Center Studio

Nextiva

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure