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Compare contactSPACE vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

contactSPACE - Call Center Software

contactSPACE

(1)
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Nextiva - Call Center Software

Nextiva

(6255)
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Overview
Affiliate Disclosure

Description

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the ... Read More

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

Entry Level Pricing
  • Starts from $105
  • Starts from $18.95 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.8/10

9.6/10

User Ratings

4.5

(1)

4.4

(1473)
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Visit website

Software Demo

Demo

View demo

View demo

Features

Total Features

10 Features

8 Features

Unique Features
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      Visit website

      Pricing

      Pricing Option
          Starting From
          • $105
          • $18.95 , Billed Yearly
          Pricing Pans
          • Not Available

          • Essential (Business communication)

            Get Started

            • 7-Day Free Trial right arrow icon

            • Unlimited voice & video calling

            • Auto-attendant & toll free numbers

            Show more +

          • Professional (Business Communication)

            Get Started

            • Everything in Essential, Plus

            • Unlimited conference calls, 40 participants

            • Unlimited video conferencing, up to 250 participants

            Show more +

          • Enterprise (Business Communication)

            Get Started

            • Get a Demo right arrow icon

            • Everything in Professional, Plus

            • Unlimited participants on voice & video conferencing

            Show more +

            • Browse all pricing plans
          Pricing Pagecontactspace pricingnextiva pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote
          Visit Website

          User Reviews

          User Ratings

          4.5

          (based on 1 reviews)

          4.4

          (based on 1473 reviews)
          Rating Distribution

          Excellent

          1

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          5081

          Very Good

          612

          Good

          151

          Poor

          70

          Terible

          341

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more

          Pros and Cons

          • Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

          • Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.

          • Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.

          • Smooth setup process and fast resolution of issues, enhancing user experience.

          • Helpful and attentive representatives like Ed G and Fernanda who provide great assistance.

          • Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

          • Instances of long hold times and being transferred multiple times, affecting the overall support experience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Salesforce
          Salesforce

          4.3

          (31400 reviews)
          HubSpot CRM
          HubSpot CRM

          4.2

          (10374 reviews)
          Campaign Monitor
          Campaign Monitor

          No Integration information available.

          Customers

          Customers
          Skills Certified

          Skills Certified

          Ourtel

          Ourtel

          MonDial

          MonDial

          No Customers information available.

          Media and Screenshots

          Screenshots
          contactSPACE screenshot 1

          9 Screenshots

          screenshots

          6 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Alternatives

          Alternatives
          Nextiva - Call Center Software
          Nextiva

          4.4

          TalkDesk - Call Center Software
          TalkDesk

          4.4

          XCALLY - Call Center Software
          XCALLY
          uContact - Call Center Software
          uContact

          4.9

          Call Center Studio - Call Center Software
          Call Center Studio

          4.7

          OmniOMS Customer Communication Management Suite - CRM Software
          OmniOMS Customer Communication Management Suite

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Nextiva offers Free Trial, but contactSPACE does not.

          contactSPACE is designed for Individuals, Medium Business and Small Business.

          Nextiva is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for contactSPACE Starts at $105/User/Month whereas for Nextiva Starts at $18.95/User/Month when Billed Yearly.

          Some top alternatives to contactSPACE includes Nextiva, TalkDesk, XCALLY, Dialer360, uContact, HoduCC and Call Center Studio.

          Some top alternatives to Nextiva includes uContact, Call Center Studio and OmniOMS Customer Communication Management Suite.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA