Compare Salesforce vs Call Center Studio vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Salesforce (553) Get Quote Get Quote	Call Center Studio (80) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More	The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More
Entry Level Pricing	Starts from $25	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.8/10	8.9/10
User Ratings	4.3 (31400)	4.7 (83)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 31400 reviews)	4.7 (based on 83 reviews)
Rating Distribution	Excellent 370 Very Good 142 Good 30 Poor 4 Terible 7	Excellent 80 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more	Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more
Pros and Cons	Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs. Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts. Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking. Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs. Automation features save time, reduce manual errors, and boost overall sales team productivity. Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets. Steep learning curve for new users, especially for those without technical expertise or prior CRM experience. Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.	Fast and effective technical support, providing instant solutions. Simple and user-friendly interface, easy to navigate for all users. Reliable dialer with excellent call quality, suitable for high call volumes. Cost-effective solution with comprehensive features compared to competitors. Fantastic support system with seamless onboarding process. Lack of variety in the Marketplace for additional apps and connectors. Some users find it overly simplistic, lacking in advanced customization options.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zendesk Sell 4.5 (475 reviews) MailChimp Slack	Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)

Customers

Customers	BBVA Brunello Cucinelli Unilever	Vodafone Fedex Volvo

Media and Screenshots

Screenshots	3 Screenshots	6 Screenshots
Videos	5 Videos	1 Videos

Alternatives

Alternatives	monday.com 4.5 Pipedrive 4.5 HubSpot CRM 4.2	Nextiva 4.4 Zendesk Talk 4.3 TalkDesk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Salesforce and Call Center Studio offer a Free Trial.

Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Salesforce begins at $25/User/Month, while pricing details for Call Center Studio are unavailable.

Some top alternatives to Salesforce includes monday.com, Pipedrive, HubSpot CRM, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Microsoft Dynamics 365 for Sales, Thryv, Netsuite CRM, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub and Freshdesk Contact Center (Formerly Freshcaller).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Salesforce vs Call Center Studio vs Nextiva

Salesforce

Call Center Studio

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure