9.1
Spot Score
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Streamline customer service and boost sales effortlessly.
User Ratings
Main Features
Pricing
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Free Trial available
Showing 1-5 out of 5
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 4 more
Unique Features
Live Chat
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.3
Spot Score
RECOMMENDED
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Product Description
Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP of Freshsales is it helps you find, qualify, manage and close leads ...
Read moreCommon Features
No common features
Unique Features
Quotes (Proposals)
List Management
Customer Support
+ 7 more
Pricing
Free Trial available, Try Now
Starts from $9/user/month when yearly, also offers free forever plan
9.0
Spot Score
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Product Description
Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 4 more
Unique Features
Live Chat
Progressive Dialer
Predictive Dialer
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
9.8
Spot Score
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Product Description
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 4 more
Unique Features
Live Chat
Progressive Dialer
Predictive Dialer
Pricing
TalkDesk offers custom pricing plan
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 4 more
Unique Features
Live Chat
Progressive Dialer
Predictive Dialer
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
Researched by Rajat Gupta
